Cookie Policy

Our Website uses cookies (as defined below) to distinguish you from other users of Our Website. This is how most websites operate as cookies are essential for delivering a great website and shopping experience for our customers.

What is a Cookie?

A cookie is a small data file of letters and numbers that we  will place on your computer or device.

What Cookies do we use?

There are a number of different types of cookies; session cookies, persistent cookies, first party cookies and third party cookies.

Session cookies: These cookies link your actions on a website to our data system and are used for a number of reasons such as remembering what you’ve put into your shopping basket while browsing the site. The session cookies expire as soon as the browser is closed so no information is stored permanently.

Persistent cookies: These cookies remember your preferences or actions across a website and help us to provide you with information that is relevant to you in the future. The information collected can be used to track actions across multiple browser sessions and may be used to make advertising more relevant to you.

First party cookies: These cookies are set and handled directly by Couch & Co, they cannot be accessed or read by any other website.

Third party cookies: These are cookies that we have given a separate website permission to use on Couch & Co, these allow the separate website to record certain actions you take on Couch & Co.

We further differentiate cookies by whether they are essential, required or optional:

Essential: Essential cookies are required for the site to function. These cannot be disabled, as they would seriously compromise the site’s performance. For example, a session cookie that keeps a note of whether you are logged in is essential.

Required: Required cookies are different from essential cookies because the site would still function if they were removed. We class our analytics cookies as required because they allow us to use anonymous traffic data to improve how the site functions.

Optional: These cookies are used to enable functions that are not essential, and not required. For example, cookies used to track “likes” and tweets are considered optional. You can choose not to accept optional cookies by clicking the “Do not accept cookies” button in the Optional Cookies Preferences below.

Consent to receive Cookies

When using Our Website, you will be either asked whether you would like to opt-in or reject our use of cookies, or we will provide you with a link to where you can manage your preferences. If you do not consent, please disable the cookies in your browser. However, if you use your browser settings to block all cookies (including cookies required for the operation of Our Website, for example, which enable you to log into secure areas or to use a shopping cart) you may not be able to access all or parts of Our Website. If you have any questions about our cookies please contact us by email, by telephone, or by post. You can contact us easily.

Third parties

Please note that third parties (for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control.

All third-party cookies used by Our Website can be opted out by a website user. This is done on the initial cookie notice, which will disable the following cookies:


By rejecting the use of third-party cookies, Live Chat and additional tracking/split testing features will be disabled. To re-enable these features after rejecting third party cookies, clearing all saved cookies and allowing the use of third party cookies will enable the disabled service.


Analytical cookies are used to measure site performance such as the number of visitors, number of purchases and number of errors.

Specifically, we use these to:

• Gather anonymous statistics on how Our Website is used
• Help us to identify any errors that may occur

We do not use these to:

• Advertise products or services to you